- P21 - Data
- P21 - EDI
- P21 - Project
- P21 - Process Issues
- P21 - Dynachange
- P21 - Forms
- P21 - Performance
- P21 - Report/Portal
- P21 - General
- Unassigned
Cycle Count Failure Troubleshooting
Mike, I deleted the cycle count number that generated this morning for 40911.
And then reran the scheduled task. All the items are there. See below. @Velazquez, GerardoPlease check with 40911 to see if they received the report.
It is possible the invalid cycle count was causing issues with rerunning a new one.
In the future, we need to do the following.
- If the scheduled task fails, check p21 to see if a cycle count number generated.
- If the number did generate, review the report to confirm all the items are listed.
- If they are listed, just reprint the cycle count report to the warehouse printer.
- If the items are not listed like this morning, delete the cycle count number, and rerun the scheduled task. Review the new cycle count number to confirm items are listed.
- If the number did generate, just rerun the scheduled task.
The entire process has predefined criteria. All the scheduled task does is run that criteria the next day.
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