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How to Restart P21 Mapper

If a user reports the P21 Mapper is down, check the Mapper status then restart the service.

Check the Mapper Status:
2. Click System Status on the left menu
3. Get System Status
4. It is down if you get this error message

Restart the Service:
1. Log into the server with RDC
     Username: tpcx\p21mapperuser

      Pw: p21tpcx

2. Open Services in the
3. Restart P21MapperService
4.  Check the status on the website, if it is operational it will look like this:

Creation date: 6/29/2021 1:44 PM      Updated: 6/29/2021 1:44 PM
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